Frequently Asked Questions

Everything you need to know about our soulful home collection.

What is the typical shipping timeline for art prints?

Since many of our art pieces are made to order, please allow 2-3 weeks for production and shipping. You will receive a tracking number via email as soon as your order leaves our warehouse.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight and dimensions of your items.

What is your return policy for home decor?

We want you to love your purchase. If you are not satisfied, you may return eligible items in their original condition within 30 days of delivery. Please note that custom or personalized items are final sale.

How do I care for my handmade Sugarboo items?

Most of our home goods are handcrafted with natural materials. We recommend dusting with a soft, dry cloth and avoiding harsh chemicals or direct sunlight to preserve the integrity of the finishes.

Can I modify or cancel my order after it has been placed?

We process orders quickly to ensure timely delivery. If you need to make a change, please contact our customer service team within 24 hours of placement, and we will do our best to assist you.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay installments for your convenience.